The UT administration has formulated and approved a new policy that takes complete care of passenger security and comfort riding web-based taxis in UT Chandigarh.
As per the new provisions:
- Panic Button: Mandatory installation of panic button in every car that will be linked with police control room. Also, if a driver tries to tamper with it, an alert will be sounded to PCR.
- Cashless Insurance Cover to Passengers: All cars with commercial vehicle insurance must cover passengers too. The taxi aggregator will arrange for cashless treatment of the occupants, including driver, if the vehicle meets with an accident.
- CNG engines only: Cabs with compressed natural gas (CNG) engines will be allowed only.
- No more older cabs: Cabs lesser than five years old will be allowed.
- TAXI: The word “taxi” must be clearly displayed in yellow-colour in all cars.
- Must have GPS and mobile-charger point for passengers.
- Quarterly fee: Cabs from Punjab and Haryana entering Chandigarh to pay ₹1,000 quarterly fee to UT administration.
- Change in Cab Fare: No change in fare without giving a 30-day notice in advance to state transport authority (STA).
- Driver’s Information: A clear picture of the driver and a picture or description of the vehicle and other details are to be sent to the passenger via on-demand technology for verification purpose.
- Location sharing feature (with atleast two persons) in mobile app.
- Complaints & Grievances On a passenger’s written complaint via e-mail with reasonable allegations against the driver, the latter should be suspended pending investigation.
With more than 6,000 web-based taxis running on UT roads, Ola and Uber being the prime, the policy was long awaited.
Source: Hindustan Times