Low-income households across England will soon receive much-needed financial support as the Department for Work and Pensions (DWP) continues its Household Support Fund (HSF). The government has confirmed that eligible individuals could receive up to £500 in financial assistance to help cover essential expenses such as food, energy bills, and other necessities.

This initiative is part of the UK’s ongoing efforts to support struggling households during the cost-of-living crisis. The previous phase of the Household Support Fund ended on March 31, 2025, but an additional £742 million has been allocated to extend the scheme through March 31, 2026.

Here’s everything you need to know about who qualifies, how to apply, and when to expect your payment.

What Is the Household Support Fund?

The Household Support Fund (HSF) was introduced by the UK government in 2021 as a response to financial pressures caused by inflation, rising energy costs, and economic uncertainty. This fund is administered by local councils and provides direct financial support to households that need help covering essential costs.

Since its launch, the fund has helped millions of struggling families across England. The latest extension ensures that eligible individuals can continue to access vouchers, one-off cash grants, or direct assistance with bills from April 2025 to March 2026.

How Much Can You Get?

The maximum payment available through the fund varies by council, but some individuals could receive up to £500 in financial aid. The amount you receive depends on:

• Your local council’s policies
• Your household income and financial situation
• Whether you have children or other dependents

Who Is Eligible for the £500 Payment?

Eligibility for the Household Support Fund is determined by local councils, meaning requirements may vary depending on where you live. However, common eligibility criteria include:

• Low-income households struggling to pay for basic needs
• Individuals receiving government benefits such as Universal Credit, Pension Credit, or Income Support
• Families with children who receive free school meals or other support
• Elderly or disabled individuals facing financial hardship

Even if you are not on benefits, you may still qualify for assistance if you are experiencing financial hardship.

How to Apply for the DWP £500 Payment

Unlike other government payments, the Household Support Fund is not automatically issued. Instead, eligible individuals must apply through their local council.

Steps to Apply

1. Find Your Local Council
   Use the government’s official local council finder tool to locate your council’s website. Each council has different procedures, so check their website for specific guidance.
2. Check Your Eligibility
   Review your council’s eligibility requirements. Some councils may prioritize families with children, pensioners, or those with disabilities.
3. Gather Necessary Documents
   You may need to provide:
   • Proof of income (payslips, bank statements, benefit statements)
   • Proof of identity (passport, driver’s license)
   • Proof of residence (utility bill, council tax bill)
   • Evidence of financial hardship (debt letters, overdue bills)
4. Submit Your Application
   Applications can typically be completed online, by phone, or in person at your local council office. Be sure to submit all required documents to avoid delays.
5. Wait for Approval
   Processing times vary by council, but most aim to respond within a few weeks. If approved, you may receive:
   • A direct cash payment (up to £500)
   • Supermarket or energy vouchers
   • Direct bill assistance (payments to energy providers)

When Will You Receive the Payment?

Payments will be distributed from April 1, 2025, as part of the new funding round. The exact payment date will depend on your local council’s processing time and how quickly your application is approved.

It’s important to apply as soon as possible, as funds are limited and may be distributed on a first-come, first-served basis.

Other Financial Support Available

In addition to the Household Support Fund, other government schemes can help struggling households:

• Cost of Living Payments – Automatic payments for those receiving Universal Credit, Pension Credit, or other benefits. More details: gov.uk cost of living payments
• Warm Home Discount – A one-off £150 discount on electricity bills for eligible households. Learn more: gov.uk the warm home discount scheme
• Discretionary Housing Payments (DHP) – Extra housing support for those receiving Housing Benefit or Universal Credit. Apply here: gov.uk discretionary housing payments
• Council Tax Support – Discounts or exemptions for low-income households. Check eligibility: gov.uk apply council tax reduction

Conclusion

The DWP’s Household Support Fund is a crucial financial aid program for low-income families, pensioners, and vulnerable individuals. If you think you might be eligible, don’t delay check with your local council and submit your application as soon as possible.