Season’s greetings from Indian Railways for travelers on Chandigarh-New Delhi route is just awesome.
Under much appreciated ‘Swarn’ initiative which aims to bring gold standard service delivery in railways, the Chandigarh-New Delhi Shatabdi 12046 has been upgraded. The upgradation costed Indian Railways approximately Rs. 50 lakh.
This is the only Shatadbi, which is under the preview of the Ambala division as the other two are under Delhi division.
Major Facilities Revamped Under ‘Swarn’ Initiative in Chandigarh-New Delhi Shatabdi
Following key facilities have been upgraded in the Chandigarh-New Delhi Shatabdi:
- Punctuality – Trains will be on time. The delay is going to be minimized as much as possible.
- Cleanliness – The staff will don new uniforms and have received special training for serving in the revamped trains.
- Linen – Passengers will be given disposable headrest covers in executive class.
- Coach Aesthetics – Vinyl wrapping and florescent strips for easier movement of travellers. Exteriors of the trains have also been covered with an anti-graffiti coating.
- Toilets – Odour control systems have been installed. Automatic hygiene control systems will be installed in all coaches.
- Catering – New additions to the on-train catering menu.
- Staff behaviour – Staff will maintain polite behaviour in every situation.
- Security and safety of passengers – All coaches are equipped for braille-signage for the visually impaired. Security system will be beefed up by increasing CCTV cameras and railway protection force.
- Entertainment – New entertainment systems to be included – wi-fi hotspots, HD streaming and more.
- Housekeeping – Headrest to be provided for passengers of executive class.
- Regular feedback – will be collected from the passengers and the staff for the betterment of the services.
About ‘Swarn’ Initiative:
Recently launched ‘Swarn’ project of Indian railways aims to renovate India’s premium trains, including Rajdhanis and Shatabdis. From security to hygiene to aesthetics to entertainment, all aspects of the trains are upgraded to make travel a pleasant experience for passengers.
These elite trains are being upgraded at a cost of Rs 50 lakh each.
News Source: Times of India
Image Credits: Google Images